Contact & Support

Contact WAYV Pay about business accounts, onboarding, supported countries and currencies, pricing or an existing payment. Business enquiries are handled by the WAYV Pay team and are separate from the WAYV Money consumer product. Applications proceed subject to KYB approval, country availability and provider terms.

Subject to KYB approval and provider terms.

Contact

Please contact for business enquiries, payment and account support: support@wayvpay.com

Please include your company name and, for payment questions, the reference shown in your dashboard. Never send full card numbers, bank credentials or wallet secrets by email.

Send a support request

Existing customer support

If you already hold a WAYV Pay business account, please use the email address registered to your account and include the transaction or payment reference shown in your dashboard where available. This lets the support team locate your case without further verification steps.

Security notice

WAYV Pay will never ask for your password, wallet seed phrase, private key, or a one-time authentication code through this form. Never share those details with anyone.

Information submitted here is used only to handle your request. See our Privacy Policy.

Applying for an account

The fastest route is to apply directly: you will be guided through company details and KYB verification, and the onboarding team will confirm which currencies and capabilities are available for your country and business activity.

Frequently asked questions

How do I apply for a business account?
Use the 'Apply for a Business Account' button on this site. You will be asked for company details and to complete KYB verification.
Who do I contact about compliance or provider terms?
Write to compliance@wayvpay.com with your company name and the service in question.
Where do I report a payment issue?
Contact support@wayvpay.com with the payment reference shown in your dashboard. Do not send full card or bank credentials by email.
Is WAYV Money support handled here?
No. WAYV Money is the separate consumer product and has its own support channel.

Related pages

Apply for a WAYV Pay business account

Register and we will guide you through verification and account setup.

Subject to KYB approval and provider terms.